AMCS Premium Services
Delivering greater assurance, accountability and accelerated time to value
AMCS Premium Services provides customers with greater assurance, accountability and accelerated time to value to secure sustainable business success.
AMCS routing solutions provide customers with IT solutions to manage complex processes in transport planning, optimisation and execution. To support varying customer needs, specifically customers with business-critical routing solutions, AMCS provides a superior level of support and partnership through AMCS Premium Services. This is a proactive and dynamic partnership to accelerate your business success with our world-class routing software solutions.
Now is the time to capitalise on the advantages of AMCS’ routing solutions to drive innovation and assurance while maximising the return on your software investment.
Premium Services Overview
AMCS Premium Services consists of a catalogue of service components designed to maintain and enhance AMCS’ implemented system in your environment. This is achieved through two components which combine technical operations and enhancement services.
Technical operations are service components that optimise the availability, stability, and performance of the system. It includes superior and proactive monitoring, maintenance, health checks, updates, and service requests with 24/7 support to ensure your business’ continuity and to maximise the ROI on your investment.
Enhancement Services are service components to expand the footprint and use of the system through implementation, content development, advice and guidance. It is a partnership, where we advise and guide your organisation with comprehensive insight, resource expertise and continuous support to positively impact your business activities.
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Compare base maintenance and premium service highlights
A partnership with accountability
When partnering with AMCS we provide you with access to and support from routing experts who truly understand your business and the impact our solution has on your operations. With us, we will elevate your organisation to provide greater flexibility and agility in how and when advantageous services are delivered to your organisation.
A partnership to assure the integrity and performance of your investment
Our global team of highly qualified routing experts and support engineers ensure the technical, functional integrity and performance of your software investment. Premium Service customers avail of enhanced responsiveness to business to assure the highest performance and integrity of your technology investment.
A partnership to accelerate time-to-value
Premium Services customers have a designated service manager and dedicated team who strive to deliver innovation, drive adoption and ensure best practices of our solutions to accelerate time to value. This assures the return on investment is achieved faster through a service that supports commercial predictability and works to save costs and improve service levels in your routing operations.